Shipping & Delivery Policy

Thank you for shopping at Lovly Company Pty Ltd. We are committed to providing you with a seamless and enjoyable shopping experience, including reliable and efficient shipping services. Please review our shipping & delivery policy carefully before making a purchase.

 

Domestic Shipping:

We offer domestic shipping services within Australia. Our shipping rates are based on the weight of the products in your order, and a flat rate applies per product based on a 1kg weight.

 

Shipping Rates:

The flat rate for domestic shipping is $10 (AUD) per item (1kg approx). This rate will be applied to each product in your order individually.

 

Processing Time: 

Orders are typically processed within 1-2 business days. Once your order has been processed, please allow an additional 3-5 business days for shipping within Australia.

 

Shipping Method: 

We use reliable carriers to ensure the safe and timely delivery of your orders. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

 

International Shipping:

We are pleased to offer international shipping to customers outside of mainland Australia. Our international shipping rates are also based on the weight of the products in your order, with a flat rate per product based on a 1kg weight.

 

Shipping Rates: 

The flat rate for international shipping is $25 (AUD) per item (1kg approx). This rate will be applied to each product in your order individually.

 

Processing Time: 

Orders are typically processed within 1-2 business days. International shipping times vary depending on the destination. Please allow 7-14 business days for international orders to be delivered.

 

Customs and Duties: 

Please note that international customers are responsible for any customs duties, taxes, or fees that may be imposed by the destination country. We recommend checking with your local customs office for more information on potential charges.

 

Shipping Method: 

We use reputable international carriers to ensure the safe and timely delivery of your orders. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

 

Order Tracking:

You can track the status of your order by using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about your order, please contact us on lovly.co.ltd@gmail.com.

 

Thank you for choosing Lovly Company Pty Ltd, we appreciate your business!